How Do You Give A Professional Voicemail Greeting For Your Departmentthe Business Etiquette Of Voicemail Greetings?
If your company uses departmental voicemail boxes for incoming calls, you will want to record a professional sounding department voicemail greeting. This type of voicemail greeting is slightly different than the personal voicemail greeting that is associated with an individual’s voicemail box. For example, if your telephone system allows for a group of telephone extensions to be “pooled” together to service all general accounting calls, then all the extensions from the Accounting Department can be pooled under the Accounting Department’s general extension. When the automated attendant transfers a call to that extension, the next available extension will receive the call. If all Accounting Department extensions are busy or unavailable, then the