How Do You File A Complaint With The Attorney General?
• Make contact with the business or individual to resolve the issue. Let the company, owner or agent become aware of the problem. Contact is required before filing a complaint. The following information should be given: • Your name, physical and email address and phone number. • Name of the product or service. • The brand name, model and serial number. • The problem with the product or service including as much detail as possible. • How you want the issue resolved by the company. • Information given to you regarding the service or product from an ad or staff. • Photocopies of receipts, warranties, both sides of canceled checks and contracts. • Wait a reasonable amount of time to allow the company to resolve the problem. • A reasonable time for a response must be given before filing a complaint. • Generally, a representative will contact you within two weeks via correspondence or phone to confirm your complaint. • Stay calm. Start the official complaint process by filing with the Attorn
