How Do You End A Phone Call Professionallythe Business Etiquette Of Ending A Phone Conversation?
There are several reasons that you may need to end a phone call professionally. The most common is the “long winded talker” that is consuming your time. Another reason, but less common is the caller that uses abusive, threatening or vulgar language. In this instance you should consult your company’s policy and procedures on how to handle this situation in order to avoid any legal ramifications.Phone Call Ending Tip #1: Think First Before you decide that you need to end a phone call, make sure the “business” part of the conversation is complete. You don’t want your caller to think that you are avoiding the business at hand. For example, ask “Is there anything else I can help you with?”zSB(3,3)Phone Call Ending Tip #2: Always Be Professional Choose your words carefully. Don’t be condescending in your words or your tone of voice. Avoid making statements or asking questions that will prolong the conversation. Be curt and assertive, but avoid being rude or impolite.Phone Call Ending Tip #3: