How Do You Develop A Performance Appraisal System For Human Services Organization?
A human services organization is devoted to providing one group of people, or several, with a service they need at a price they can afford. While some groups may make a profit from their activities, most are intended to be nonprofit. The goal of performance appraisal in these organizations is to determine the strengths and weaknesses of all employees to provide information that will help to make their performance more efficient and effective. Determine what each employee’s job entails. You must know not only what the job description states the job is, but what the employee spends time at work doing. If this hasn’t been done before, devise a questionnaire that requires listing activities, contact with participants in the program and the approximate amount of time spent on each. From this you can determine which tasks have priority. Query her supervisor about the employee’s activities also. Sometimes it helps to ask participants in the program what the employee does for them and how much