How Do You Deal With Problem Employees?
The problem employee poses a challenge and opportunity for a manager to utilize effective interpersonal skills and available resources. Statistics show that this type of worker only makes up 10 to 20 percent of the workforce but requires more time and energy than the average workplace performer. Manage this common issue without a great deal of stress when helping these employees find solutions to the problems that plague them. Invite the individual to discuss issues when it becomes obvious there is a problem. Time can make it possible for an offense to become explosive, so address concerns immediately and be clear about the perceived issue. Determine if the problem is personal or professional. Urge the individual to create a plan that can prevent stresses outside of work from influencing job performance and suggest possible resources that can help deal with ongoing issues. If appropriate, encourage the employee to seek the help of a mental health professional. Conduct an informal inves
