How Do You Deal With Difficult Parents?
Every teacher, coach, childcare worker or volunteer scout leader has had to deal with difficult parents. Parents, now, instead of backing up teachers, coaches, or volunteers, take the side of their child without regard of consequences. Follow these few steps to deal with this conflict. Document all interactions with the child/student. Record the facts of the situation without emotion. Document all interaction with the parents. Save all emails, copy all notes sent home, even take notes about meetings between you and the parent and the phone call homes. While this takes time and effort, a paper trail makes concrete evidence that supports your actions. Be professional. Stay emotionally detached from the situation. This sounds like a no-brainer, but when it feels like you are being personally attacked, it is easy to lash out and act non-professionally. Do not give the parents any more power or ammunition against you. Set up a good support system. Begin this minute to develop relationships
