How do you contact Citibank NA about possible identity theft?
There are customer services numbers on the back of cards and also on the billing statements. In some instances the billing statement will also have a separate number for ID theft claims. If that information is not available get Citibank 800# from the local phone directory. Ask for the fraud division, after giving the necessary infomation follow it up with a certified letter. There is a multitude of steps that have to be taken if ID fraud has actually been committed, which includes contacting CRA’s, all other credit issuers, the FTC, filing a police report and so on, and so on almost to infinity. In other words, “It’s a really big hassle!
