How Do You Calm An Angry Person Down?
Ever find yourself in a situation where you need to calm someone down? Sometimes it’s a matter of them being upset at you or maybe it’s them being upset at a situation they find themselves in and you need to calm them down to get them taken care of. Follow these steps in any circumstance and you will more than likely be able to get things accomplished much more smoothly. Empathize with angry person. –Repeat back to the person what is upsetting them so you can make sure you understand what’s going on. This also helps them to understand you are listening and care about what they’re going through. If available, write down their concerns. –People like to know you care enough about their concerns to write them down. It shows you can either follow up with them later or be able to pass on the information accurately to someone who can take care of them more efficiently. Smile and assure them that either you will be able to take care of them or you know someone who can. –No one person is an
