How Do You Become A Customer Service Rep?
Almost every industry depends on good customer service to operate efficiently. In fact, according to the U.S. Department of Labor, employment opportunities for a customer service rep have become increasingly promising in recent years. Find out how to break into the customer service field by learning how to become a customer service rep. Get your credentials in order before you apply to a company to become a customer service rep. You should be able to prove that you have a high school diploma or a general equivalency (GED). Also, if you are bilingual, you’ll want to emphasis this. Bilingual customer service reps are in very high demand. Make sure your resume is up-to-date before you interview to become a customer service rep. If at all possible, try to emphasize customer contact and problem resolution duties from your last place of employment. Expect to take an aptitude test before being hired as a customer service rep. This will help demonstrate that you have a working knowledge of gen
