How Do You Be A Good Personal Assistant?
• Develop Good Interpersonal Skills – A good PA is unflappable under pressure. They are calm and able to think on their feet. The ability to work well with others, particularly difficult personalities is essential as top level PA’s work with CEO’s, in very pressurized environments. • Develop Good Communication Skills – They are the first point of contact for customers and clients, therefore PA’s need to be good verbal communicators, with a pleasant, yet professional manner. The ability to influence people is also essential, as PA’s need to negotiate with others for time and resources. Good written communication skills are necessary because PA’s often respond to communications on the boss’s behalf, and sometimes write reports and executive summaries. • Develop Good IT Skills – A good corporate Personal Assistant is expected to have the following IT skills: Microsoft Word (Advanced); Microsoft Excel (Intermediate); Microsoft PowerPoint (Advanced); a good working knowledge of an email pac
