How Do You Avoid 6 Process Map Mistakes?
Think process mapping is easy? It is really a skill that gets better the more you use it. Let’s look at some common mistakes as well as some recommendations to make your process maps great. Mistake 1: Documenting what management thinks is happening. Many times management wants to know what’s happening but they go about finding how in the wrong manner. Second level managers, wanting to pacify upper management, throw together a process map documenting what management thinks is occurring. The end result is not reality. How does it benefit the organization? It doesn’t. Mistake 2: Documenting what should be happening. Another common mistake is to document how something should be happening. This may have value in the proposed improved phase, but documenting how it should be is a far cry from documenting what’s really going on. Mistake 3: Documenting by taking someone’s word for it. This mistake is akin to documenting what should be happening. If you only write down what someone thinks is goi
