How Do You Adequately Assess Workplace Morale?
Professional organizations are more complex and diverse than ever. With increasing focus on individual and departmental productivity as well as the growing need for interpersonal collaboration, keeping a pulse on morale in the workplace continues to grow in importance. There are a variety of assessment methods that can provide managers with a reliable impression of the health in their organizations as well as suggestions for improvement. Take mental stock of how well you know your employees. Pay special attention to what you know about their attitudes toward their jobs and their individual health in general. Be objective and put aside possible personality differences. While this is only a preliminary step, it can often uncover areas where further inquiry will be required. Conduct site visits with the organization’s staff, including managers and supervisors. To maintain objectivity, it may be helpful to request a third-party consulting firm to conduct the interviews and observations. If