How do we identify patients and families to serve in advisory roles?
Ask staff and physicians to recommend patients and families whom they believe may be effective advisors. Contact peer support groups in the community or groups that are affiliated with the clinical programs at the hospital or agency. Review satisfaction surveys for individuals who have constructive ideas to share for improving care experiences. Once a pool of potential candidates has been identified, some organizations invite patients and families to come to an exploratory meeting about serving as advisors. Others convene an informal workgroup of patients and families as a way of building mutual understanding and trust for this collaborative process.
Ask staff and physicians to recommend patients and families whom they believe may be effective advisors. Contact peer support groups in the community or groups that are affiliated with the clinical programs at the hospital or agency. Review satisfaction surveys for individuals who have constructive ideas to share for improving care experiences. Once a pool of potential candidates has been identified, some organizations invite patients and families to come to an exploratory meeting about serving as advisors. Others convene an informal workgroup of patients and families as a way of building mutual understanding and trust for this collaborative process. See Tools to Foster the Collaboration with Patient and Family Advisors.
