How do we create a professional e-mail address for use with eCommerce?
There are many benefits to having a professional looking e-mail account alias appearing on your eCommerce receipts. • It adds professionalism to the products or services you are providing • It ensures that customer service requests/questions get directed to more than one person in your department If you would like a professional e-mail address to include on your eCommerce (ePay) receipt. Please follow the steps below: • Create a listserv account • For more info on creating listserv accounts, see http://lists.psu.edu/ • You can add one or more recipients from your department to receive e-mail delivered to this listserv • For example, l-ecommerce-customerservice@lists.psu.edu would be created. The e-mail addresses of the eCommerce Customer Care Team would be added as subscribers to this list. Any e-mails sent to the listserv would be forwarded to each subscriber on the list. • Create an e-mail account alias • The e-mail account alias is the e-mail address that you would like to have appe