How do we coordinate benefits for a patient that has dual coverage?
A. When coordinating benefits for a patient with dual coverage, please submit the claim to the primary insurance carrier first. Once your office has received payment from the primary carrier, please submit a copy of the explanation of benefits along with the claim to the secondary insurance carrier. If you are unsure which is the primary carrier, please contact Professional Services at 1-800-627-3961.
Related Questions
- Coordination of benefits is confusing. Can you provide some examples for dual coverage with medical plans so I can get a better understanding of how benefits will be coordinated?
- If I have vision coverage through my health plan and through UnitedHealthcare Vision, how do the benefits coordinate?
- If a member has dual pharmacy coverage, will ODS coordinate the pharmacy benefit?
