How do we build a unified and effective organizational culture?
Facilities – How do we transform our facility to successfully support the Library’s 21st century programs and services? Note: An internal version of this strategic plan includes objectives for each goal, and actions for each objective. This internal version also assigns accountability for objectives and actions to particular managers on the staff of the Truman Library or Truman Library Institute. Products and Services Critical Issue: How will the Harry S. Truman Library and Museum expand and improve its programs to better serve its customers? The Truman Library has entered a period of great challenges brought about by rapid changes in technology, increasing competition from other cultural attractions, decreases in Federal appropriations in real terms, especially for human resources, rising costs of services, and new demands for engaging and interactive exhibits and educational programs. Program evaluations, customer surveys, and focus groups have recently confirmed what the Library sta
