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How do we account for the donations made through CanadaHelps to our charity?

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Donations made to your organization through CanadaHelps should be included in the “Total amount received from other registered charities” line of your Annual Information Return (T3010) to the Canada Revenue Agency. Please do not issue a tax receipt to CanadaHelps for donations made through our site. Many fundraising software packages allow you to designate “hard” credits and “soft” credits. If you must receipt for the donations made to you through CanadaHelps, the “soft” credit (or acknowledgement) would go to the donor (always acknowledge the full donation amount), and the “hard” credit (or receipt) would be issued to CanadaHelps (using the “disbursed amount” figure).

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