How do Waverley’s service review and performance management arrangements compare with best practice?
In addition, the Audit Commission has indicated that CPA teams will test the following ‘building blocks’ when assessing the Council’s capacity to improve. These building blocks will be the basis for further challenge questions: q Ownership of problems and willingness to change q A sustained focus on what matters q The capacity and systems to deliver performance and improvement q Integration of Best Value into day to day management Compare The review will use existing benchmarking networks and the District Audit Service to develop comparisons and seek best practice. This will be supported by desktop research for best practice in local government journals and other management literature. There are no quantitative national or local performance indicators for best value functions although the Audit Commission Library of Performance Indicators is a potential source. Consult Appropriate consultation methods have been devised for consulting those with an interest in service reviews and their
