How do US vs Canadian warranties work?
A major photographic equipment maker, such as Canon Inc. or Nikon Corp., doesn’t directly deal with selling their products. Instead, wholly owned subsidiaries such as Canon Canada Inc. or Nikon US Inc. are each responsible for a geographic region. These responsibilities include importing the products, and most importantly, setting the price. Since these subsidiary companies also run the official repair facilities, they are also responsible for providing warranty service. Thus, they set the rules for where and when warranties are honoured. Generally, subsidiaries will only honour warranties on products that they themselves sold. So if you purchased your camera or lens in Canada, it would come with a Canadian Warranty. The Canadian subsidiary will honour the warranty, but the US subsidiary will not. If you purchase your camera or lens in the US (and it’s not marked as Grey Market), it would come with a US Warranty. You won’t be able to get warranty service in Canada, but can always send
