How do Triple Zero (000) know to send an ambulance and how do they know the address?
The pre-recorded message that you place on the dialler mentions your name and address and the fact that you have pressed your CareAlert button. As soon as 000 operatives hear the Company name of CareAlert they know that an ambulance is to be sent immediately to the address stated in the pre-recorded message. They also have CLI (Call Line Identifier) software and know the location of the caller.