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How do the eBay and PayPal resolution systems interact?

April 26, 2017eBay interact Paypal resolution SYSTEMS

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How do the eBay and PayPal resolution systems interact?

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The eBay Resolution process is the primary avenue for settling issues with on-eBay transactions. However, buyers will still have the option to continue with the PayPal system instead, similar to how they would be able to file a chargeback if they paid using a credit card. Once a buyer selects a system—eBay or PayPal—they are required to use that system for the duration of the case.