How do the different locations operate?
Shipwire warehouses operate as they always have. You can now define your own, customer-maintained, ship-from locations. When orders come into Shipwire warehouses, we pick, pack, and ship the order to your buyers. This is called outsourced order fulfillment. Once an order is shipped, your buyer gets tracking links sent from Shipwire or your e-commerce store, and inventory levels are updated. All the processes “behind the buy button” are automated and handled by Shipwire. For customer-maintained ship-from locations, everything works pretty much the same way except for the physical shipping. You handle order fulfillment instead of Shipwire. This means you get the product from inventory (pick); put it in a box (pack); print and apply a label and put it in the mail or give it to a carrier (ship). Once an order is out the door, Shipwire then takes over to follow up with your buyers and update your store with inventory levels.
