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How do the deaf, hard of hearing and speech-impaired persons use Enhanced 9-1-1?

April 26, 2017deaf Enhanced persons speech-impaired

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How do the deaf, hard of hearing and speech-impaired persons use Enhanced 9-1-1?

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Enhanced 9-1-1 equipment has TTY capability and is ADA compliant. If the equipment detects TTY tones, it will automatically switch to TTY mode and immediately send out a greeting to the caller. The equipment can be manually switched to TTY mode with a keystroke, which facilitates the testing of silent calls.