How do the challenges of selling to the SMB space in Canada differ from other geographies?
G.I.: If anything, there’s more opportunity in Canada. We have 75 to 80 sector clients in Canada, the large enterprises like the banks and governments. Outside of that, everything in Canada falls into our SMB organization. If you look at Alberta, which is one of the fastest-growing areas of the country, the provincial government is the only sector client in that province. Every other customer is considered part of SMB. If you’re a business partner and you’re engaging with the offerings, the incentives and the programs you essentially have the whole province to go after. Our business partner business for SMBs in Canada in the first quarter grew at 32 per cent. Business partner revenue in SMB in Canada grew faster than the average of SMB revenue growth in Canada. That says our business partners are participating in more opportunities than they were the year before. CDN:IBM used PartnerWorld to introduce a number of social networking and Web 2.0 tools to foster partner collaboration. How
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