How do tariffs work?
An air carrier’s tariff contains its published fares, rates, charges, and related terms and conditions of carriage. Passengers and shippers have the right under legislation to obtain, upon request and at a minimal cost, copies of the applicable tariff from the carriers. In case of dispute, the carrier’s tariff will be reviewed to ensure that its terms and conditions of carriage have been correctly applied and are not unreasonable or unduly discriminatory.