How do Stop Now Orders relate to the Regulations?
Where failure to comply with the Regulations harms the collective interests of consumers, the service provider responsible may face a “stop now” order under Part 8 of the Enterprise Act 2002. This will permit the Office of Fair Trading and other named consumer-protection bodies to apply to the courts for an enforcement order where infringement of these Regulations by a service provider harms the collective interests of consumers. The courts will also be able to order service providers to publish corrective statements with a view to eliminating the continuing effects of past infringements. Failure to comply with an enforcement order is treated as contempt of court, punishable by fines and/or imprisonment.
