How do shareware programs compare with other kinds of software?
Consumers who purchase shareware programs receive a level of product support that exceeds what traditional software manufacturers deliver. Shareware users who need support often speak directly to the actual developer of the program, who is intimately familiar with how it operates and therefore can provide excellent technical support. Shareware authors often fix bugs in programs and add features quickly, based on feedback from users. There is a wide price range for shareware, as there is with software distributed through other channels. In general, many shareware programs cost less than other kinds of software, while some programs cost about the same as retail counterparts.
