How do RTA Music City Star passengers get home if they have an emergency during the day?
The Regional Transportation Authority has an Emergency Ride Home Program (ERH) that is designed to provide regular users of the train with a way home in the case of an emergency. In order to utilize the ERH, commuters must be registered in the program, and they have to take the RTA Music City Star at least 15 times per month. Commuters will receive eight vouchers per calendar year that can be used in the case of an emergency only. Emergencies are described as sickness, an emergency concerning a family member or having to work unscheduled overtime. For more information, refer to the Emergency Ride Home Program page.