How do return something I purchased with a CSUB Purchase Order?
A. The procedures for return of items purchased with a CSUB Purchase Order are as follows: • Contact Procurement and provide the buyer a complete description of the problem with the purchased item/s. • Procurement will contact the vendor to receive a return authorization and return instructions. • Procurement will notify requestor with the vendor’s instructions for repackaging and return, and then will issue a Pick-Up Notice to the CSUB Receiving Dept. It is important to make the package available at the designated location for pick-up. • Receiving Dept will pick-up package and provide mailing services. Charges, if any, will be charged to department. • Procurement will work with the requestor to resolve the return, whether it be for a credit or a replacement. The requestor is ultimately responsible for tracking the receipt of the credit to the department’s account or the replacement item. • How to fill out a requisition form http://www.csub.edu/BAS/fiscal/procurement/form5/Form_5_instr
