How do pop-up blockers affect HEIS?
Pop-up blockers may prevent certain HEIS pages, such as the print page, from functioning properly. If you click on a link to launch HEIS and nothing happens, there is a good chance a pop-up blocker is preventing HEIS from launching in a new window. Most pop-up blockers allow you to override the blocking function for specific sites or on a temporary basis, which will likely solve this problem. Pop-up blocker settings can usually be found under the Tools menu of your browser.
