How do people in developing countries ship and guarantee delivery of items? What happens if something arrives broken, or not at all?
Products are shipped in bulk to Greenstar warehouses in the USA, as advance inventory. We have two automated high-technology shipping facilities, one outside Washington DC and the other in San Diego; these facilities provide online verification of shipping and tracking information to each individual Greenstar customer, and manage returns. We are also emphasizing all-digital products, which weigh nothing, cost nothing to manufacture once the original exists, and ship instantly, 24 hours a day.
