How do operating units manage and control costs of telecommunications resources?
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Telecommunications management is an active process composed of systems, services, policies, and programs that ensure that telecommunications resources are acquired, installed, used, and disposed of wisely, effectively, and efficiently. Operating units of the Department of Commerce are responsible for the management of telecommunications resources in the way they are for the management of any other resource. In addition, there are specific requirements, as stated below. Operating units will establish internal procedures to manage telecommunications fraud, waste, and abuse. Operating units should also implement cost-effective procedures and systems to minimize exposure to abuse. Examples would be the review and verification of IT services billing information, and the education of employees on acceptable use policies. NOTE: As stated earlier, telecommunications services should be viewed as an asset, not simply an expense liability. Before constraints are placed on use or funding is expend
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