How do negative Google reviews affect business performance?
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Negative reviews can ruin your business, and you need to work hard on this. You need to optimize your business when you or your customers are dissatisfied with something. The more staff there are in an enterprise, the more branches there are, the more complex the interaction between the divisions becomes. When the simplest work operations like phone calls or document approval take too much time, this is a clear sign that the business processes of the enterprise need to be optimized. After all, making a profit is impossible without a large number of satisfied customers, work on increase visits to your store
A recent study shows that survey and reviews have a significant impact on consumer decision making. Also confirmed is the fact that Internet users view the first 2-3 pages of search results for the products or goods of interest to them. Therefore, companies need to actively work to strengthen and improve the company’s reputation on the Internet, because they directly affect the final result. I believe that it will be useful for you to get acquainted with the information https://topfacemedia.com/en/blog/how-to-remove-negative-information-from-google and don’t forget that negative reviews appearing in Google’s search results negatively affect sales dynamics. And positive reviews and articles will help attract potential customers.