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How do my obligations under Element 2.1 differ to Element 2.5?

April 26, 2017differ element obligations

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How do my obligations under Element 2.1 differ to Element 2.5?

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Element 2.1 requires RTOs to have a strategy in place to establish and meet their needs of all of their clients. Element 2.5 is specific only to learners, and requires RTOs to have a defined system in place to meet their individual needs. The difference is that Element 2.1 is a broader requirement applying to all clients, not just learners. It is possible that an RTO could satisfy the requirements of both elements in a single client strategy/system, so long as it clearly deals with both requirements.