How do memberships and renewals appear on the member’s credit card?
ClubExpress includes a merchant account to process credit card transactions. Members will see “ClubExpress.com” on their credit cards (Most credit cards also include our toll-free member support number, in case the member does not recognize the transaction.) You also have the option of configuring your own merchant account with any merchant provider, as long as the payment gateway is Authorize.Net, one of the largest and most respected payment gateways in this industry. Note that you must have your own merchant account if you want to activate the Storefront module in ClubExpress. Also note that membership-based businesses must have their own merchant account. If you want help in setting up your own merchant account, we have established a partnership with our merchant processor to offer merchant accounts to our customers at the same rates as we pay. Click here for more information.
