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How do Medicaid patients select a primary care physician or provider (PCP)?

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How do Medicaid patients select a primary care physician or provider (PCP)?

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The Health and Human Services Commission, in collaboration with TMHP, conducts patient education and enrollment. Materials are developed in both English and Spanish and were sent to patients about two-and-a-half months prior to implementation. The educational material explain the concept of a “medical home,” including the importance of establishing a relationship with a PCP who will coordinate and manage that patient’s care. Enrollment material for Medicaid recipients will list a “suggested PCP” for the patient, based on recent medical history. Patients who want to keep the PCP named in the letter will not have to take further action. Patients who wish to select another PCP may call the PCCM Client Hotline toll-free at (888)-302-6688 to make a change. The member education packet will contain a list of local PCPs participating in the network. Patients may also go to www.tmhp.com to find a participating PCP in their area. If a patient does not select a PCP, the state will make an assignm

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The Health and Human Services Commission, in collaboration with TMHP, conducts patient education and enrollment. Materials are developed in both English and Spanish and were sent to patients about two-and-a-half months prior to implementation. The educational material explain the concept of a “medical home,” including the importance of establishing a relationship with a PCP who will coordinate and manage that patient’s care. Enrollment material for Medicaid recipients will list a “suggested PCP” for the patient, based on recent medical history. Patients who want to keep the PCP named in the letter will not have to take further action. Patients who wish to select another PCP may call the PCCM Client Hotline toll-free at (888)-302-6688 to make a change. The member education packet will contain a list of local PCPs participating in the network. Patients may also go to www.tmhp.com to find a participating PCP in their area. If a patient does not select a PCP, the state will make an assignm

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