How do LEAs, parents/guardians and providers resolve complaints during the delivery of supplemental education services?
A complaint is a written statement alleging discrimination, harassment, or a violation of a federal or state law or regulation. A complaint must be filed by way of the Uniform Complaint Procedures (UCP) as written in the California Code of Regulations, Title 5, Sections 4600-4687. Issues that may involve filing a complaint using the UCP are under various state and federal programs that use categorical funds. All parties involved in the implementation and delivery of SES are entitled to access the UCP to resolve complaints. For additional general information on the UCP, contact the Categorical Programs Complaints Management Unit, California Department of Education, Legal and Audits Branch, 1430 N Street, Sacramento, CA 95814-5901; telephone 916-319-0929, or visit CDE’s UCP Web page.
Related Questions
- Who should parents/guardians contact if they have a problem, question, or concern about the Supplemental Educational Services program?
- How do LEAs, parents/guardians and providers resolve complaints during the delivery of supplemental education services?
- When are parents given the opportunity to get free supplemental services for their children?
