How do issues of satisfaction impact an organizations ability to train and develop their employees?
I’ve been in many firms where employers have offered onsite classes or tuition reimbursement, but the employees didn’t take advantage of it. In fact, I think the average company sees a 10-15 percent utilization rate. There could be a number of different things going on: The employees don’t understand how learning impacts their jobs; or they see it as a burden because they are asked to take classes after hours and, between work and family, their schedules are already full. The most successful firms build a work culture where employees understand that they are expected to learn, grow and take on more responsibility. They work with employees to provide them with the flexibility necessary to pursue learning opportunities. In these environments, employees tend to take more responsibility for their ongoing development. In your experience, what factors have the biggest impact on employee satisfaction and engagement? There’s a lot of research on what most impacts job satisfaction. Extrinsic fa
