How do IHSS Consumers find a new or different provider?
Your local IHSS office has a “Registry” for home care workers and clients. This is a list of workers and also of clients. In some counties, homecare providers are trained and have background checks in order to be on the registry. To get placed on the registry, you should contact your IHSS office and tell them you need a new provider. To find out the address or phone number for your local IHSS office, go to the page for Your County. At the top of the page for your county there is an index of links for your county page; choose “find a client,” or scroll to the section that talks about the “Registry.” You may also hire someone that you know like a friend or a relative, or by advertising in your local paper. Once you find someone that person must fill out the qualification paperwork with IHSS. Due to recent changes in state law, this now means having a background check and fingerprinting. The procedure for providers is a little different in different counties. You should contact your local
