How do I word a letter of complaint to John Lewis technology department?
That is so unlike JL! I would send the letter to the manager of the store with which you had the problem. Start the letter with, I am writing to complain about the recent service I have received within your store on “date”. I was looking to purchase a laptop and hoped for a little assistance (explain the rest of the story). I am very dissappointed with the unsatisfactory advice given and expected a higher level of service from such a reputable company. For a member of staff to turn away a customer who was willing to part with cash is not what I expected, especially in this economic climate. Sign off…
