How do I wipe everything off my computer and start again?
looks like you need to try all this one step at a time system restore 1- click start at bottom of screen 2 – then click choose all programs 3 – then click pc help tools or could be in accessorys 4 – then click on system restore 5 – then click on restore to an earlier date or factory settings 6 – choose a date when it was working – or factory settings 7 – let it run it may take a while – follow directions – if any 8 – if does not work – restart THEN CHECK STATUS choose destructive recovery as last resort you will have to look hard to find this option BUT thats what it took to restore mine BACK UP IMPORTANT THINGS TO CD NO MATTER WHAT OPTION(S) YOU CHOOSE
