How do I whitelist a senders email address?
It may happen that a valid email is tagged as spam. You can configure the AntiSpam service to allow the emails through by adding the sender’s email address to a whitelist. Select the Services/AntiSpam menu to add an entry to the whitelist. Please add only one entry per line. Mailing lists may use a sender’s address which is different from the one displayed by your email program. Click here for instructions on how to view email headers to determine the sender’s address.