How do I use yaya Card?
Simply call the access number included in the confirmation text message, listen to the message, if dialling from a different phone from that which you bought your card from then use the PIN included in the welcome text, enter the full international number – do not press send again. That’s it your connected. For queries about the billing procedure please go to the ‘How are my calls billed’ frequently asked question. Back to Questions • What if I have sent a text requesting a top up, but have not received a confirmation message back? Generally a confirmation message is sent instantaneously, however very occasionally for example at peak times the mobile networks maybe congested which means that the confirmation message maybe delayed. DO NOT resend the message as you will be charged twice. If after a couple of hours and you have not received the confirmation message please contact our customer services team who will be able to identify what the issue is. Back to Questions • Are there any a
