How do I use the Inspections Department Express Access System (IDEA) to Schedule An Inspection?
Note: You must have a phone access code to use this system. The phone access code is located on your permit. 1. Call the Inspections Department Express Access System (IDEA) at (910) 798-4332. 2. When prompted, enter the Phone Access Code then press the # key. The system will confirm the permit by speaking back the site address. 3. Enter the Inspection Code then the # key. 4. Inspections are scheduled for the next business day. The cut-off time is 3:30 p.m. for an inspection on the following day. After you have scheduled the inspection, you will be able to: Leave a message for the inspector Request another inspection, same permit Request another inspection, different permit Get a Confirmation Number and end call. Use this Confirmation number when inquiring about this telephone request.