How do I upgrade Network Analysis Module (NAM) using Software Management?
A. To upgrade NAM using Software Management: •Ensure that the passwords for NAM’s application and maintenance modes are the same. This is because Software Management takes the password information from Inventory. However, Inventory requires the application mode password to manage the device, and Software Management requires the maintenance mode password to upgrade the device. Therefore, the passwords for NAM’s application and maintenance modes should be the same. •For a NAM card present in a Catalyst 6000 device running CatOS, ensure that you set auto logout to a value that is high enough to allow the copying of the new image. This is because a NAM image is usually very large (nearly 65 MB), and it may take between 1 to 2 hours to copy this image during Software Management upgrade. We recommend that you set the auto logout to 0 to ensure that there is no auto logout while the image is being copied. To set the auto logout value, use the CLI command, set logout 0. For a NAM card present
