How do I uninstall a DivX™ codec?
• Uninstall ShowShifter. • In Windows Start menu, select the uninstall option from the DivX Program Group. Why do I get the message “The serial number has already been registered. Please contact your distributor?” The DivX registration process is handled by DivX rather than ShowShifter. If you have recently reinstalled hardware and had to reinstall ShowShifter you might get the above message. It sounds like you need to generate another DivX Activation Code. For a list of reasons why you might have to generate another DivX Pro codec, see the DivX Support page To generate another activation code: • When you have registered ShowShifter, can you go into the ‘Enter Registration Details’ menu option and check to see if your registration details are there. • Once you click OK you should have the option to register the DivX Pro codec. • In the Generate Activation Code message box, enter your DivX serial code. • Once the DivX registration page appears enter your details and submit it to receive