How do I turn off the ClearCommerce e-mail?
The merchant or ISP will need to submit an online support request form to Mercantec advising they would like to have these receipts turned off. How do I change the e-mail address for ClearCommerce? This is done via the Update Payment Gateway Account portion under the Payment Systems tab. Can I add to or change the text of the ClearCommerce e-mails? The receipt is not configurable, however, you can request to have the receipts sent to the shopper, merchant or both turned off. Please send a support request form to Mercantec requesting this. Paymentech Operating Procedures Guide Paymentech Operating Procedures Guide Overview Paymentech is a full service financial transaction processor dedicated to Facilitating the passage of your sales transactions back to the thousands of institutions who issue the MasterCard and VISA cards as well as to the independent card issuers of American Express /Optima, Diners Club /Carte Blanche, NOVUS/ Discover, and JCB. The following Operating Procedures focus
