Important Notice: Our web hosting provider recently started charging us for additional visits, which was unexpected. In response, we're seeking donations. Depending on the situation, we may explore different monetization options for our Community and Expert Contributors. It's crucial to provide more returns for their expertise and offer more Expert Validated Answers or AI Validated Answers. Learn more about our hosting issue here.

How do I troubleshoot when the CDR tool does not appear on the Cisco Unified Communication Manager Serviceability page?

April 26, 2017appear CDR cisco unified communication manager page serviceability Tool troubleshoot

0

Posted

How do I troubleshoot when the CDR tool does not appear on the Cisco Unified Communication Manager Serviceability page?

1 Answer

0

Posted

A. In order to resolve this issue, you need to activate the CAR Web Service from the Cisco Unified Communication Manager Serviceability page. Complete these steps: • On the Cisco Unified Communication Manager Serviceability page, choose Tools > Service Activation. • Under the CDR services, check the CAR Web Service checkbox in order to activate it. • Click Save.