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How do I troubleshoot this error message: SimpleRecognitionDialog is not supported, when I run the CRS scripts?

April 26, 2017CRs Error message run scripts supported troubleshoot

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How do I troubleshoot this error message: SimpleRecognitionDialog is not supported, when I run the CRS scripts?

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A. Check if the JTAPI trigger is associated to any Media Group. If not, create a Media Group and associate it to the JTAPI trigger in order to resolve the issue.