Important Notice: Our web hosting provider recently started charging us for additional visits, which was unexpected. In response, we're seeking donations. Depending on the situation, we may explore different monetization options for our Community and Expert Contributors. It's crucial to provide more returns for their expertise and offer more Expert Validated Answers or AI Validated Answers. Learn more about our hosting issue here.

How do I troubleshoot the HTTP status 500 – Internal Server Error error message while I access the CAR report?

April 26, 2017car Error http Internal message server Status troubleshoot

0

Posted

How do I troubleshoot the HTTP status 500 – Internal Server Error error message while I access the CAR report?

2 Answers

0

Posted

A. If you receive the HTTP status 500 – Internal Server Error error message while you access the CAR reports, you need to restart the Cisco Tomcat Service from Start > Programs > Administrative Tools > Services in order to resolve the issue. Note: This issue can also occur when you try to add the CDR server to the Unified Communications Manager cluster with an FTP server. In this case, if you start the FTP server, it resolves the issue.

0

Posted

A. If you receive the HTTP status 500 – Internal Server Error error message while you access the CAR reports, you need to restart the Cisco Tomcat Service from Start > Programs > Administrative Tools > Services in order to resolve the issue. Note: This issue can also occur when you try to add the CDR server to the Unified Communications Manager cluster with an server. In this case, if you start the server, it resolves the issue.